Privacy
Privacy Notice
How BrookPoint Desktop Ltd collects, uses, and retains personal data.
Data controller
BrookPoint Desktop Ltd is the data controller for personal data collected via https://desktop-brookpoint.click and related enquiry channels.
Address: Office 7, 58 Test Street, Bristol ZZ4 4AC
Email: hello@desktop-brookpoint.click
Phone: +44 117 000 4300
Data we collect
- Contact details you submit (name, email, phone if provided, message content, region, report type)
- Technical logs such as IP address, browser type, and pages visited (when analytics cookies are accepted)
- Contract and billing details when you commission reporting work
We ask that sales extracts shared for mapping are anonymised. If personal data inadvertently appears in a file, contact us so we can delete or return it.
Purposes and legal bases
- Responding to enquiries — legitimate interests / steps prior to contract
- Performing commissioned reporting — performance of a contract
- Invoicing and accounting — legal obligation
- Improving the website with analytics — consent (where required)
Retention
Enquiry messages are kept up to 24 months after the last correspondence unless a longer period is needed for an active engagement. Contract and invoice records are retained for six years to meet accounting requirements. Analytics data is retained according to the cookie durations listed on our Cookies page.
Sharing
We use trusted processors for email, hosting, and (where consented) analytics. We do not sell personal data. We may disclose information if required by law or to protect our legal rights.
International transfers
If a processor stores data outside the UK, we ensure appropriate safeguards such as UK adequacy regulations or standard contractual clauses.
Your rights
Under UK GDPR you may request access, rectification, erasure, restriction, objection, or data portability where applicable. You may withdraw consent for analytics cookies at any time. You may complain to the Information Commissioner’s Office (ICO).
Children
Our services are directed at businesses and professionals. We do not knowingly collect data from children.
Updates
We may update this notice by posting changes on this page with a revised effective indication in the site footer year context.